Privacy

Privacy

This page explains in general terms how Luxeco handles personal information when you browse our store, contact us or place an order.

Information we may process

Depending on how you use the store, information can include contact details, billing and delivery information, order and transaction details, device and browser information, and communications you send to us.

Why information is used

Personal information may be used to provide and improve the store, process and fulfill orders, provide customer support, prevent fraud and misuse, maintain security, comply with legal obligations, and communicate with you where permitted.

Service providers

We use third-party providers to operate parts of the store, including Shopify and providers involved in payments, hosting, analytics, customer support, shipping and fulfillment. These providers may process information as necessary to provide their services and are subject to their own privacy and data-handling obligations.

International processing

Because our store and service providers can operate internationally, information may be processed in countries other than the country where you live. Where required, appropriate safeguards are used for international transfers.

Retention

Information is kept only for as long as reasonably necessary for the purposes for which it was collected, including order support, accounting, fraud prevention and legal compliance.

Your rights

Depending on where you live, you may have rights concerning your personal information, such as requesting access, correction, deletion, restriction, objection or portability. These rights can be subject to exceptions and legal requirements.

Cookies and similar technologies

The store and its service providers may use cookies and similar technologies for essential site operation, preferences, analytics and other purposes. Available privacy controls can vary by region.

Children

The store is not intended to knowingly collect personal information from children in violation of applicable law.

Contact

For privacy questions or requests, contact sales@luxecoshop.com. Additional privacy information or controls provided by Shopify may also apply when you use the storefront.