Terms

Terms of Service

These Terms govern your use of the Luxeco website and purchases made through our online store. By using the site or placing an order, you agree to these terms together with the policies linked on our website.

Online store

We may update, change or discontinue products, prices, content and site features. Product images and colours can appear differently depending on your screen, and reasonable variations may occur where products are produced in batches.

Orders

Placing an order does not require us to accept it. We may decline or cancel an order where a product is unavailable, pricing or product information contains a material error, payment cannot be processed, or we reasonably believe an order is fraudulent or violates these terms. If payment has already been collected for an order we cancel, the applicable amount will be refunded.

Prices and payment

Prices and available payment methods are displayed during checkout. Taxes, duties, shipping charges or currency conversion may vary by destination and will be handled as shown during checkout or under our Shipping page.

Products and availability

We aim to describe products accurately, but specifications, packaging and minor details can change. Product availability is not guaranteed until an order is accepted and processed.

Returns

Returns and refunds are handled under our Returns page and any mandatory consumer rights that apply to your purchase.

Intellectual property

Unless otherwise stated, protected content and presentation of the Luxeco website may not be copied, reproduced or commercially reused without permission.

Acceptable use

You must not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, or use the service for unlawful purposes.

Third-party services

Our store may rely on third-party services for payments, hosting, analytics, shipping and other functions. Your use of those services may also be subject to their applicable terms and privacy practices.

Liability and mandatory rights

To the fullest extent permitted by law, Luxeco is not responsible for indirect or consequential losses arising solely from use of the site. Nothing in these terms excludes or limits liability or consumer rights where doing so would be unlawful.